Hello, World.

I'm Andrew Hatton.

Backend Developer Linux Server Admin

More About Me
About

Let me introduce myself.

Profile Picture

My name is Andrew Hatton. I've been working on servers for about 6 years, focusing on Debian based operating systems. I run my own web site, game server, and general server hosting business I've come to call CronoTech, which I've had running for the last 4 years. I specialize in LUA coding, for GTAV FiveM servers; HTML/CSS which I use to build out websites like this one and CronoTech; and an assortment of other languages. I'm also a Cherwell Certified Professional Admin and Designer, which I use in my current day job as a Cherwell Administrator for the organization I work for. Outside of work and gaming I am a Cub Scout Den Leader for the Wolf Den of Pack 765 out of Louisville, KY; I am also the webmaster, developing and maintaining the Pack's online presence at pack765.com

Profile

Some more information about myself!

Skills

Some key skills of mine.

  • 95%
    HTML5
  • 75%
    CSS3
  • 70%
    LUA
  • 75%
    Python
  • 90%
    Wordpress
Resume

More of my credentials.

Proven ability to establish and maintain excellent communication and relationships with clients. Proficient in various platforms, languages, and embedded systems. I am a certified Cherwell Administrator as well as Certified Cherwell Designer

Work Experience

Service Desk Analyst//Cherwell SysAdmin

March 2020 - Present

Baptist Healthcare Systems, inc

Answering daily calls for nurses, doctors, medical staff, etc. about issues related to physical, network, and security issues. Install software on employees’ computers related to their job roles. Assisting hospital staff at 10 hospitals (including urgent care centers and offices) remotely to troubleshoot software issues. Installing work related applications on mobile devices. Working with IT Security to assist on the user side of things, watching and triaging phishing emails

Service Desk “BITS” Admin/Sys Admin: Administrating, managing, troubleshooting problems on multiple servers running the company ticketing system (Symantec). Assisting with the switch from an old to new software (Symantec to Cherwell), including Incident Management, Project Management, and Change Management/Database systems.

Owner

February 2017 - Present

CronoTech Timely Technology

Owner and administrator of my startup, CronoTech. Building and Hosting VPS’s, Game Servers, Voice Chat servers, and more. Troubleshooting issues with each client to ensure all system are up and running as expected. Backing up services for all clients; testing and maintaining all backups and running services. Hosting and maintaining iTop Open Source ITSM Solution.

IT Operations Analyst

October 2018 - March 2020

Trace3, LLC

Patching Team: Successfully patched ~18,000 servers monthly keeping the success rate at or above 95% compliant. Automatically installing patches on both Windows Server using SCCM and on Linux servers via Puppet. Manually installed Windows patches by remoting into them and downloading the appropriate patches. NOC/Help Desk: Monitored all of Trace3’s customer’s networks/servers/workstations. Would attempt to provide tier1/2 support for any downed services or networks, and would send off to their on-call team for tier 3/onsite support.

Certifications

CCPA

November 2020

Cherwell Service Managment

Individuals that have earned the Cherwell Certified Professional Administrator (CCPA) certification have obtained the required knowledge and technical skills to effectively administrate Cherwell's ITSM solution, Cherwell Service Management. You can view my certification HERE!

CCPD

November 2020

Cherwell Service Managment

Individuals that have earned the Cherwell Certified Professional Designer (CCPD) certification have obtained the required knowledge and technical skills to effectively design new solutions using Cherwell's ITSM solution, Cherwell Service Management. You can view my certification HERE!

Education

In Progress

April 2017 - January 2020

Western Governors University

Studying towards a B.S. in Server Operations and Security Systems

Undergrad

March 2015 - September 2016

ITT Technical Institute

Studied towards an A.A.S. in Network Security **Ended due to school shutdown**

General Education

September 2014 - February 2015

Indiana University Southeast

One semester of undergrad General Education while determing the degree path I wanted to follow

Portfolio

Check Out Some of My Work.

These are not all of my projects, just specific ones that are publicly available.

Recommended Webhost: CronoTech!

Looking for an awesome and reliable webhosting? Try CronoTech. Get 50% off the first month of hosting with promo code andrewhatton, or 25% off your website design when you mention this site!

Contact

I'd Love To Hear From You.

You can contact for anything! Just to learn more, small projects, and more!

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Where to find me

Louisville, KY
40299 US

Email Me At

andrew.hattton@cronotech.us

Call Me At

Phone: +1(502) 235-6748